Tools & Training For Canadian Benefits Plan Advisors

Tools & Training For Canadian Benefits Plan Advisors

Privacy Policy

December 1, 2014

At BenefitsGenius.ca we pride ourselves on taking every precaution necessary to ensure our users are safe and secure while browsing our website.  When you participate in a research survey conducted by our organization you can be confident that any personal information that you share with us will stay with us.  Your individual responses will be kept confidential and never linked to your personal identifying information without your express permission.

Our Privacy Policy provides additional information about how we collect and store your information.  Take a moment to familiarize yourself with out privacy practices. If you have any questions or would like further clarification after reviewing this document, feel welcome to contact us at anytime:  support@kettnerixl.com

1. STANDARD WEB LOGS
The BenefitsGenius.ca website logs all website visitors and transactions. We collect the standard information most all websites collect such as: the type of browser you are using, your IP address, your ISPs domain, time of day, date, web pages viewed, and length of time that you spend visiting this site. This data is logged on our servers, and through Google™ Analytics for internal use only. We won’t share any of the information outside of our company, and only analyze group numbers – never singling out an individuals information.

2. SUBSCRIPTIONS & EMAIL DATA
Our website offers users the option to subscribe for periodical updates. This is done with a name and e-mail address for registration. As with our server logs – all information that is collected will never be shared with any 3rd party.

In addition, all outgoing e-mail contains our mailing address and a simple unsubscribe link that can be used by the recipient to remove themselves from our mailing list. Once removed – you will no longer get any e-mail from us. These features are in place to improve our user experience.

3. IP LOGGING
We use visitor IP information to assist in diagnosing possible problems encountered on our web servers. If there is a future contention, then at least we have records on hand. In addition, an IP address can be used to gather a wide range of demographic information; again, this data is kept internal.

4. COOKIES
We use cookies to track basic website information. This data can be used to be sure affiliate partners are recognized for visitors they send to this website, or for tracking our marketing campaigns. With that said, you can rest easy knowing we never single out any individual users, and always analyze group numbers.

5. EXTERNAL LINKS
This website contains some links to external websites. We are not responsible for the privacy practices or the content of these web destinations. You are encouraged to read the individual privacy policies of those websites to be sure they match our high standards.

6. CUSTOMERS
Those that buy products on this website are asked for additional information. This data is used to process each sale, and to mail out each order to the correct customer. We keep records of customer data including: name, street address, e-mail address, phone number, and other contact information. However, we do NOT hold credit card data of any kind. Our credit card processing partner manages that information. In some cases we have the ability to see the last 4-5 digits of a credit card for future client verification.

Customers that have purchased from us are also added to our mailing-list by default. However, as stated above – all outgoing e-mail contains a simple unsubscribe link that can be used by the recipient at anytime.

7. CHANGES TO THIS POLICY
Please note that basic changes to this policy can be done at any time. However, if we make any significant changes – we will announce them to all mailing list subscribers.